Features that bridge the gap

From problem to solution—see how InContext turns friction into flow for both users and engineers.

For Users

Freedom from Friction

Communicate pain effortlessly. No forms. No tech jargon. Just understanding.

The Problem

Users hate filling forms

No time. No patience. Writing paragraphs about technical issues feels impossible.

The Solution

One-Click Feedback

Point and click. That's it. No typing required.

Visual Pointing System
Click anywhere to mark the exact issue—no need to describe location.
Session Recording
Record your journey across pages—we capture every interaction automatically.
Zero Forms
No required fields, no essays, no conventions to follow.
The Problem

They can't articulate what happened

"What did I do before this broke?" Users don't remember and shouldn't have to.

The Solution

AI Sees What You See

We automatically capture the full context—what you saw, what you did, the complete timeline.

Multi-Page Visual Journey
Screenshots from every page you visited—not just one moment, the full story.
Timeline Reconstruction
Every click, scroll, and navigation tracked—we know how you got there.
Automatic Technical Context
Browser, viewport, component names—captured without you lifting a finger.
For Engineers

Everything You Need. On Your Terms.

Structured, classified, contextually complete—delivered in the language and standards you define.

The Problem

"I can't reproduce this"

Vague descriptions. Missing steps. Can't reproduce = can't fix.

The Solution

AI-Generated Reproducible Steps

Every issue arrives with step-by-step reproduction paths and full visual context.

AI Step Extraction
Analyzes user journey to generate clear, actionable reproduction steps.
Visual Proof
See what the user saw at each step with multi-page screenshots.
Session Replay
Watch the entire interaction—every click, every navigation.
The Problem

Drowning in unstructured noise

Can't tell what's critical. Can't see signal through chaos. No way to prioritize.

The Solution

You Define the Standards. We Deliver Consistency.

Configure your classification framework, set your priorities, establish your structure—we adapt to your workflow.

Configurable Classification
Define your own categories: bug, feature, question—or create custom types.
Custom Priority Framework
Set your priority levels and criteria—we auto-classify according to your rules.
Smart Tagging
AI applies tags based on your standards—consistent, structured, searchable.
The Problem

Finding relevant feedback is impossible

Lost in Slack. Buried in email. Scattered across tools. No way to search or filter.

The Solution

See Signal Through Noise

Advanced search and filtering—find what matters based on criteria you control.

Full-Text Search
Search across all feedback—descriptions, AI analysis, user interactions, component names.
Intelligent Filtering
Filter by your custom categories, priorities, tags, date ranges, and more.
Unified Dashboard
Everything in one place—no hunting through Datadog, Sentry, or session tools.
The Problem

Context scattered across tools

Screenshots in one place. Logs in another. Session replay somewhere else. Hours wasted connecting dots.

The Solution

Complete Context, One Platform

Visual journey, interaction timeline, technical environment, AI insights—all unified.

Full Audit Trail
Every segment saved with visual + interaction context—reprocess and audit anytime.
AI Analysis
Root cause, business impact, user intent—automatically extracted and structured.
Integration Ready
Connects with your existing stack—pull in additional context as needed.

Modern Expectations. Modern Solutions.

AI has changed what people expect from communication. Your users speak naturally to AI everywhere else and feel understood. Your engineers use AI-powered tools in their workflow daily.

Why should your product be different?

InContext meets both sides where modern expectations live—automatically capturing context, intelligently structuring feedback, and delivering clarity without friction.

Ready to bridge the gap?

See how InContext brings users and engineers together with context, clarity, and zero friction.

Start your free trial

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